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Terms & Conditions

AddYourTrips’ Terms & Conditions explain the rules, responsibilities, booking policies, payment terms, cancellation procedures, and other important conditions applicable to the use of our travel services and booking platform.

Updated 13 Oct 202620 sections6 min read

Welcome to AddYourTrips. These Terms & Conditions (“Terms”) govern your access to and use of the AddYourTrips website, booking platform, travel services, and related digital products.

By accessing or using our services, you agree to comply with these Terms and any applicable service-specific conditions. If you do not agree with these Terms, please discontinue your use of our services.

1. About AddYourTrips

AddYourTrips is a travel platform designed to help users explore and access convenient travel booking solutions. Our services may include:

  • Flight booking and reservation services

  • Hotel and accommodation bookings

  • Domestic and international travel services

  • Travel-related booking assistance

  • Customer support and related travel solutions

Certain services may be provided in collaboration with airlines, hotels, payment providers, and other third-party suppliers.

2. Acceptance of Terms

These Terms apply when you access our website, create an account, make a booking, submit a payment, or use any service offered through AddYourTrips.

By using our platform, you agree to these Terms, our applicable Privacy Policy, and any additional conditions relevant to the service you choose.

3. User Responsibilities

You are responsible for ensuring that all information provided during registration and booking is accurate, complete, and up to date.

You agree to:

  • Provide correct traveler and contact details.

  • Verify booking information before confirming a transaction.

  • Ensure that travel documents are valid and meet applicable requirements.

  • Keep your account credentials confidential.

  • Use our services only for lawful purposes.

  • Avoid fraudulent transactions and unauthorized access.

  • Comply with applicable laws and supplier policies.

AddYourTrips shall not be responsible for errors arising from incorrect information supplied by users, subject to applicable law.

4. Travel Bookings

Bookings made through AddYourTrips are subject to availability and the applicable terms of the relevant airline, hotel, or travel service provider.

A booking is generally considered confirmed only after the required booking process and payment requirements have been completed and the relevant confirmation, ticket, voucher, or booking reference has been issued.

Prices, schedules, fares, room availability, and other travel details may change before confirmation. Users should carefully review all booking information before completing a transaction.

5. Prices, Taxes and Service Charges

Prices displayed on our platform may include or exclude applicable taxes, convenience fees, service charges, supplier charges, or other costs.

The applicable charges will be presented during the booking process, where relevant.

Prices and availability may change until the booking is confirmed. AddYourTrips may correct genuine technical, pricing, or display errors in accordance with applicable law and the relevant booking conditions.

6. Payments

Payments must be made through the payment methods available on the applicable AddYourTrips platform.

You confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

If payment is deducted but a booking remains pending or unconfirmed, the transaction may require verification with the payment provider or relevant supplier before confirmation or refund processing.

7. Cancellations, Amendments and Rescheduling

Cancellation, amendment, and rescheduling requests are subject to the applicable booking conditions and the policies of the relevant service provider.

Depending on the booking, charges may include:

  • Cancellation fees

  • Amendment or rescheduling charges

  • Fare differences

  • Supplier penalties

  • Applicable service charges

  • Non-refundable amounts

Some bookings may be non-refundable or may not permit changes. Applicable restrictions and charges will depend on the relevant booking terms.

8. Refund Policy

Refund eligibility and amounts depend on the applicable booking conditions, supplier policies, and the reason for cancellation or refund.

Approved refunds may require processing by AddYourTrips, the relevant supplier, a payment gateway, or a banking institution. Processing times may vary depending on verification requirements and the payment method used.

Where permitted by applicable law and the booking conditions, applicable cancellation charges, supplier penalties, or other non-refundable amounts may be deducted.

9. Third-Party Service Providers

AddYourTrips may facilitate bookings through independent third-party providers, including airlines, hotels, payment gateways, and other travel suppliers.

These providers may have their own terms, conditions, availability restrictions, and service policies.

AddYourTrips does not directly control every operational decision or service provided by independent suppliers. However, any rights or responsibilities applicable to AddYourTrips will remain subject to the relevant agreement and applicable law.

10. Account Security and Suspension

Users are responsible for maintaining the confidentiality of their account credentials and promptly reporting suspected unauthorized access.

AddYourTrips may restrict, suspend, or terminate access where there is reasonable evidence of fraud, unauthorized activity, security risks, misuse, or violations of these Terms, subject to applicable law and contractual obligations.

Additional verification may be required where necessary to protect users, bookings, and platform security.

11. Website Availability

AddYourTrips aims to maintain a reliable and accessible platform. However, uninterrupted access cannot always be guaranteed.

Temporary interruptions may occur due to maintenance, technical issues, internet connectivity, supplier systems, payment provider outages, security incidents, or circumstances beyond our reasonable control.

We will make reasonable efforts to restore affected services when practicable.

12. Intellectual Property

The AddYourTrips website, branding, logos, design elements, text, graphics, software, and other platform materials are owned by or licensed to the relevant rights holders.

Users may not copy, reproduce, modify, distribute, reverse engineer, or commercially exploit protected materials without appropriate authorization, except where permitted by applicable law.

13. Prohibited Activities

Users must not:

  • Conduct fraudulent or unauthorized transactions.

  • Provide false or misleading information.

  • Attempt unauthorized access to our systems.

  • Introduce malware or harmful code.

  • Interfere with platform security or functionality.

  • Collect or reproduce platform data without authorization.

  • Impersonate another individual or organization.

  • Use our services for unlawful purposes.

Violations may result in access restrictions or other appropriate action in accordance with applicable law.

14. Limitation of Liability

AddYourTrips will make reasonable efforts to provide convenient and reliable travel booking services.

To the extent permitted by applicable law, AddYourTrips shall not be responsible for disruptions or losses arising from events outside its reasonable control, including airline schedule changes, supplier cancellations, technical interruptions, payment provider failures, government restrictions, or force majeure events.

Nothing in these Terms excludes or limits any liability, consumer rights, or legal protections that cannot lawfully be excluded or limited.

15. Changes to Services

AddYourTrips may update, modify, or discontinue platform features and services from time to time for operational, technical, security, or legal reasons.

Where required by applicable law or a separate agreement, appropriate notice will be provided for relevant changes.

16. Privacy and Data Protection

Personal information submitted through our platform may be processed to facilitate bookings, payments, customer support, account management, security, and other purposes described in our Privacy Policy.

AddYourTrips will handle personal information in accordance with its applicable Privacy Policy and relevant legal requirements.

17. Changes to These Terms

AddYourTrips may revise these Terms to reflect changes in our services, business practices, or applicable legal requirements.

Updated Terms will be published on the relevant website or platform. Any revised effective date or notice requirements will be stated where appropriate.

18. Governing Law and Dispute Resolution

These Terms shall be governed by the applicable laws of the jurisdiction relevant to AddYourTrips and its operations, subject to mandatory legal requirements.

Disputes arising from the use of our services shall be handled through the applicable legal and dispute-resolution procedures. Nothing in this section restricts any mandatory rights available to consumers under applicable law.

19. Contact Us

If you have questions regarding these Terms, bookings, payments, cancellations, or refunds, please contact AddYourTrips using the contact details provided on our official website.

20. Agreement

By accessing or using the AddYourTrips website and travel services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with the provisions applicable to your use of our services.

AddYourTrips — Making Travel Planning Simple and Convenient.